Extenet is committed to respecting your privacy. We do not sell your information, and we will not share your information with anyone except as described in this Privacy Notice.
Last Updated: January 1, 2023
ExteNet Systems, Inc. and its subsidiaries and affiliates (collectively, “ExteNet”, “we”, “us”, or “our”) are committed to respecting your privacy. This “Privacy Notice” (or “Notice”) describes the limited ways we collect, use, disclose, store and otherwise process personal information through www.extenetsystems.com and our affiliated websites where this Notice is posted (collectively, “Websites”). As used in this Notice, personal information means any information that relates to an identifiable individual. In addition, this Privacy Notice describes your rights with respect to your personal information that we process. We will not use or share your information with anyone except as described in this Privacy Notice and we do not sell your information.
We urge you to read this Privacy Notice so that you understand our commitment to you and your privacy, and how you can participate in that commitment. By accessing our Websites, you confirm that you have read, understand, and acknowledge the terms of this Privacy Notice.
If you are a California resident, see Section 9 for information provided pursuant to the California Consumer Privacy Act (“CCPA”).
We collect personal information about individuals from various sources described below. Where applicable, we indicate whether and why individuals may provide us with personal information.
We may collect personal information directly from individuals and the parties that interact with us directly (such as individuals who contact us or visit our Websites), (collectively, “clients”), parties that provide services to us (such as vendors) (collectively, “service providers”), and other parties with whom we offer or provide products and services (such as independent sales organizations) (collectively, “partners”).
We may collect information from these parties in a variety of contexts, such as when completing one of our online forms, interacting with us on social media, or corresponding with us directly in another manner. The types of information we obtain in these contexts include:
We may receive personal information about individuals who do not interact with us directly. For example, our clients, service providers, and partners may provide us with information about individuals other than themselves when using our products or providing services to us. We may also receive information from social media and publicly available sources. The types of information we receive about third parties includes:
When you access our Websites, we, our service providers and our partners may passively collect information about you through the use of tracking tools like browser cookies and web beacons. A “cookie” is a unique numeric code that we transfer to your computer so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the Websites. Typically, this information includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, signal strength, IP address, general location information such as city, state or geographic area; and information about your use of and actions on or in our Websites, such as pages or screens you accessed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access, what site you came from, or the site you visit when you leave us, and other electronic communications and content from your use of the Websites (such as content entry, mouse movements, screen captures, the date, time, and location of your visit, what search terms or other data you enter, and what content or links you view or click on). This is collected by default and ExteNet does not use the information for any commercial purposes.
Our Websites include social media features and other widgets that run on our Website and may collect your IP address and which page you are visiting on our Website and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the organization providing it.
Outside of these contexts or otherwise as we specifically request, we ask that you not provide us with any sensitive personal information (meaning information revealing racial or ethnic origin, political opinions, religion or philosophical beliefs, trade union membership, genetic, health, or biometric information, information about sex life or sexual orientation, or criminal convictions or offenses) through our Websites or otherwise.
When you apply for a job with ExteNet, we collect personal information about you from the following sources: 1) you; 2) prior employers, references, recruiters, job-related social media platforms; 3) third-party sources of demographic information; 4) third-party companies, such as background check companies, drug testing facilities; and 5) claim administrators and investigators.
The personal information we collect may include identifiers (such as your name, government-issued identifier, social security number, driver’s license or state identification number, passport number), your contact information (such as your phone number, mailing address, e-mail address), records of your educational and employment history, financial information (such as your bank account number), characteristics of protected classifications (such as age, marital status, gender, sex, race, color, disability, citizenship status, primary language, immigration status, military/veteran status, medical conditions), or inferences drawn from the various data elements listed immediately above.
We may combine information that we have collected from another party with information that we already have about you. We may also aggregate your information with information about others to understand preferences and trends over time.
ExteNet recognizes the importance of protecting the privacy and safety of minors. Our Websites and services are meant for adults and are not directed towards minors under the age of 18. We do not knowingly collect information about minors under the age of 18. If we learn that someone under 18 has provided personal information through one of our Websites, we will use reasonable efforts to remove that information from our databases. Adults who interact with ExteNet should take care not to provide any information about minors under the age of 18. If you are a parent or legal guardian and think your child has given us information, you can contact us using this FORM or call us at 866.892.5327.
We use your personal information for the purposes of:
If you are applying for a job, we use your personal information for various purposes related to processing your job application including evaluating your candidacy, scheduling and conducting interviews, conducting background checks and drug tests, and potentially engaging with you on the offer negotiation and hiring process.
We use your personal information as we believe necessary or appropriate to comply with applicable laws, lawful requests and legal process, such as to respond to subpoenas or requests from government authorities.
We use your personal information as we believe necessary or appropriate to (a) enforce the terms and conditions that govern our products and services; (b) protect our rights, privacy, safety or property, and/or that of you or others; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, such as cybersecurity events or fraudulent transactions. For example, we may use personal information to protect our company, clients, partners and their respective personnel.
In some jurisdictions, applicable law may require us to request your consent to use your personal information in certain contexts. If you have consented to receive marketing communications from our third-party partners, you may withdraw your consent by contacting those partners directly.
We may use your personal data for reasons not described in this Privacy Notice where permitted by law and the reason is compatible with the purpose for which we collected it.
We do not sell your personal information or share it with third parties for cross-context behavioral advertising!
We may disclose your personal information to our subsidiaries and corporate affiliates for purposes consistent with this Privacy Notice.
We may employ other companies and individuals to administer and provide services on our behalf (such as companies that provide customer support, companies that we engage to host, manage, maintain, and develop our Websites and IT systems). These companies may use your information only as directed by ExteNet and in a manner consistent with this Privacy Notice and are prohibited from using or disclosing your information for any other purpose. Some additional examples of service providers are:
We may disclose your personal information to professional advisors, such as lawyers, bankers, accountants, auditors and insurers, where necessary in the course of the professional services that they render to us.
ExteNet may disclose information about you to government or law enforcement officials (including tax authorities) or private parties as required by law, and disclose and use such information as we believe necessary or appropriate to (a) comply with applicable laws and lawful requests and legal process, such as to respond to subpoenas or requests from government authorities; (b) enforce the terms and conditions that govern our products and services; (c) protect our rights, privacy, safety or property, and/or that of you or others; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
ExteNet may sell or transfer some or all of its business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a merger, consolidation, acquisition, reorganization or sale of assets or in the event of bankruptcy, in which case we will make reasonable efforts to require the recipient to honor this Privacy Notice.
In this section, we describe the rights and choices available to all users.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. These features are not all uniform. We currently do not respond to do not track signals. To find out more about “Do Not Track,” please visit allaboutdnt.com.
Where we request personal information directly from you, you do not have to provide it to us. If you decide not to provide the requested information, in some circumstances we, or our clients, may be unable to provide products or services to you. For example, we may be unable to respond to your question or request.
To stop receiving our promotional emails, you can follow the instructions in any promotional message you get from us. If you receive promotional text messages from us, you may opt out by replying “STOP”. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
To control the collection of your precise location on your mobile device, you can adjust the settings on your mobile device, such as by disabling location services and turning off the Bluetooth and Wi-Fi. To learn more about mobile location analytics and certain options with respect to mobile location analytics, visit smart-places.org.
The internet is not 100% secure. We cannot promise that your use of our Websites will be completely safe. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, altered, disclosed, or used or accessed in an unauthorized way. In addition, we limit access to your personal information to those employees, agents, contractors and other parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality. Any transmission of your personal information to our Websites is at your own risk. We encourage you to use caution when using the internet or our Websites.
We will use your personal information for as long as necessary based on why we collected it and what we use it for. This may include our need to satisfy a legal, regulatory, accounting, or reporting requirement.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In general terms, we will retain your personal information for the duration of your involvement/engagement with us and for as long as reasonably necessary afterwards; however, we may maintain different retention periods for different purposes. There are also certain types of information which are required to be retained for a certain period by law.
We may also link to third-party websites, mobile applications, and other content. ExteNet is not responsible for the privacy practices of any third party, and this Privacy Notice does not apply to such third party’s websites, mobile applications, or other content. ExteNet does not guarantee, approve, or endorse any information, material, services, or products contained on or available through any linked third-party website, mobile application, or other content. ExteNet is not responsible for any content on third-party properties to which we link. ExteNet provides links to third-party properties or content as a convenience, and visiting or using linked third-party properties or content is at your own risk.
ExteNet reserves the right to modify this Privacy Notice at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Notice, we will notify you by updating the date of this Privacy Notice and posting it on our Websites. We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via the e-mail address you have provided us (if you have an account where we have your contact information).
Any modifications to this Privacy Notice will be effective upon our posting of the new terms and/or upon implementation of the new changes (or as otherwise indicated at the time of posting). In all cases, your continued use of our Websites after the posting of any modified Privacy Notice indicates your acceptance of the terms of the modified Privacy Notice.
If you have questions about this Privacy Notice or our privacy practices generally, please feel free to contact us using this FORM]. We also maintain a contact number, which is available 24 hours per day from the United States, at 866.892.5327. The contact number is most appropriate for an urgent concern.
If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please contact us using this FORM or at 866.892.5327. Indicate that you are a California resident making a “Shine the Light” inquiry.
If you reside in California, you also have the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by the CCPA.
You may exercise your California privacy rights as follows:
Right to access, deletion, correction and limitation of use
You can request to exercise the foregoing rights by making a request as follows:
Authorized agents. California residents can designate an “authorized agent” to submit requests on their behalf. We will require the authorized agent to have a written authorization confirming that authority. When submitting the request, please ensure the authorized agent is identified as an authorized agent. Further, the authorized agent should also submit either proof that you have given them legal power of attorney (as designated under California law) or a signed letter showing that you have given them permission to make the request on your behalf. This letter should be signed by both you and the authorized agent. In some cases, where allowed under the CCPA, we may contact you directly for confirmation that you provided the agent permission to submit the request.
The chart below summarizes our collection, use and sharing of personal information during the last 12 months before the effective date of this Privacy Notice. We describe the sources through which we collect your personal information in section above titled The Personal Information We Collect, and describe the purposes for which we collect, use, and share this information in section above titled How We Use Your Personal Information and How We Disclose Your Personal Information.
| Categories of Information We May Collect | Do we collect this information? | Do we share this information for business purposes? |
Identifiers |
Yes | Yes, as described in this Privacy Notice |
| Online Identifiers | Yes | Yes, as described in this Privacy Notice |
| Protected Classification Characteristics | Yes (only from Job Applicants and Employees) | Yes, as described in this Privacy Notice |
| Commercial Information | No | No |
| Biometric Information | No | No |
| Internet or Network Information | Yes | Yes, as described in this Privacy Notice |
| Geolocation Data | No | No |
| Professional or Employment Information | Yes (only from Job Applicants and Employees) | Yes, as described in this Privacy Notice or as further described during the applications process or employee handbook |
| Education Information | Yes (only from Job Applicants and Employees) | Yes, as described in this Privacy Notice |
| Inferences | No | No |
| Financial Information | No | No |
| Medical Information | Yes (only from Job Applicants and Employees) | Yes, as described in this Privacy Notice |
| Sensory Information | No | No |
| Glossary | ||
| Categories of Personal Information | Date Elements within the Category | |
| Biometric Information | An individual’s physiological, biological or behavioral characteristics, including DNA, which can be used, singly or in combination with each other or with other identifying data, to establish an individual’s identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a face print, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. | |
| Transaction History | Products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | |
| Financial Information | Bank account number, debit or credit card numbers, insurance policy number, and other financial information. | |
| Geolocation Data | Precise location, e.g., derived from GPS coordinates or telemetry data. | |
| Identifiers | Real name, alias, postal address, unique personal identifier, customer number, email address, account name other similar identifiers. | |
| Government-issued ID | Social security number, driver’s license, passport, or other government-issued ID, including an ID number or image. | |
| Medical Information | Personal information about an individual’s health or healthcare, including health insurance information. | |
| Internet or Network Information | Browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. | |
| Online Identifiers | An online identifier or other persistent identifier that can be used to recognize a person, family or device, over time and across different services, including but not limited to, a device identifier; an Internet Protocol address; cookies, beacons, pixel tags, mobile ad identifiers, or similar technology; customer number, unique pseudonym, or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers (i.e., the identification of a person or a device to a degree of certainty of more probable than not) that can be used to identify a particular person or device. | |
| Physical Description | An individual’s physical characteristics or description (e.g., hair color, eye color, height, weight). | |
| Professional or Employment Information | Information relating to a person's current, past or prospective employment or professional experience (e.g., job history, performance evaluations), and educational background. | |
| Protected Classification Characteristics | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | |
| Sensory Information | Audio, electronic, visual, thermal, olfactory, or similar information. | |
| Inferences | Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, preferences, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | |
| Commercial Information | Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | |
| Education information | Information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). | |
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